SalesPlay - Help Center

 There are two distinct types of taxes that can be applied:

• Under the ‘included in the price’ tax, the tax portion is already included in the product price.
• Under the ‘added to the price’ tax, the tax portion is NOT added to the product price and the tax will be added to the product price during the billing process.

  (As part of the new restructuring, the "Invoice Tax" will be eliminated. Instead, an "Invoice Tax" can be generated by utilizing the "added to the price" option within the " Tax and Charge" feature.)

In certain businesses, it is customary to impose an extra fee on customers. For instance, restaurants may apply a "Service Charge" to dining customers. SalesPlay has the capability to manage these supplementary fees within the "Taxes/Charges" section.

There are three distinct types of charges that can be applied

• Included in the Price: In this case, the charge is already factored into the listed price of a product or service. Customers do not see it as a separate item during checkout; it's bundled into the overall price.
• Added to the Price: This type of charge is added on top of the product or service price, and customers pay both the item's cost and this additional charge during the checkout process.
• Fixed Charge: Some businesses opt to include extra fees on customer bills. For example, restaurants may apply a "Delivery Fee" for delivery services. This fixed charge is a specific, set amount and is not calculated as a percentage of the order total, as in the other two types of charges mentioned above.

How to Add Charges
How to Add Multiple Taxes or Other Charges

Customizable Fixed Charges

• You can manage product taxes and charges using the "Add Tax / Charge" option found under the three-dot menu in the upper-right corner of the main billing interface. By clicking this option, they can easily toggle taxes and charges on or off as needed.
• The "Invoice Tax" function will be removed and it can be created using "added to the price" option.
• The "Other Charges" will be merged into the "Taxes/ Charges" section by creating the required charges in the same manner as taxes are typically created.

1. Login to POS Back Office Webportal
2. Select “ Settings ” from main menu
3. Go to the “ Feature”
4. Tick ON “ Taxes and charges” button
5. Click “ Save”

(Once you ON “Taxes and charges”, it will appear as a sub-menu in Settings section)

6. Select Taxes/ Charges
7. Click “Add Tax and charge”
8. Select tax type from dropdown
9. Enter tax name / code and value
10. Click status ON
11. Click “Save”
12. Click “Attach” button to apply tax to products
13. Tick ON the products need to be apply tax
14. Click SAVE