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Customizable Fixed Charges in SalesPlay POS
Step-by-step guide
In many businesses, particularly in the food and beverages and hospitality sectors, it is common to impose additional fees on customers. For example, restaurants may add a "Delivery Charge" for delivery services. These charges are not calculated as a percentage of the order total. To accommodate varying business needs, SalesPlay POS now offers a feature called " Customizable Fixed Charges," allowing these fixed charges to be modified at the time of billing.
The " Customizable Fixed Charges " feature in SalesPlay POS enables users to adjust fixed charges during the final billing stage. This is particularly useful for businesses where such charges may fluctuate, like a delivery charge that varies based on the delivery distance. By enabling this feature, users can easily customize these charges directly from the receipt screen.
Advantages
- Flexibility: Adjust charges based on specific circumstances, such as varying delivery distances.
- Convenience: Simplify the billing process by allowing on-the-spot adjustments, reducing the need for manual overrides or corrections.
Example
Imagine a restaurant that offers delivery services. The delivery charge is a fixed amount but varies depending on the distance to the delivery location. With the "Customizable Fixed Charges" feature enabled, the cashier can adjust the delivery charge during the billing process to reflect the actual distance, ensuring the customer is charged accurately.
Steps
How to Enable and Use the Feature
Within BackOffice
• Login to POS Back Office.
• Select “Settings” from the main menu.
• Go to the “Feature” section.
• Tick the “Taxes/Charges” button.
• Click “Save.”
(Once you have enabled "Taxes/Charges," it will appear as a sub-menu in the Settings section.)
• Select “Taxes/Charges.”
• Click “Add Taxes and Charges.”
• Select "Charge" as the type from the dropdown menu.
• Select the calculation method as "Fixed."
• Add the charge name (e.g., "Delivery Charge") and its initial value.
• Tick the "Change upon sale" toggle button.
• Keep the status ON.
• Click “Save.”
Within POS App
1. POS App main menu
2. Select “ New Sale ”
3. Add products to the cart.
4. Click the 3-dot button right-hand upper corner
5. Click “Add Tax / Charges”
6. Change the charge amount
7. Make the charge status ON
8. Click the “Done” button and Proceed
Special Note
To ensure that the appropriate charges are applied based on the order type:
- Navigate to the “Order Types” section in the Settings.
- Assign the relevant charges (e.g., Delivery Charge) to the corresponding order types (e.g., Delivery).
- Ensure that the POS user can select the order type during the billing process to automatically apply the corresponding charge.
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