SalesPlay - Help Center
What is Web Store ?
Step-by-step guide
The POS System now incorporates a "Web Store" feature, allowing businesses to present their products on a dedicated URL. Customers can easily place orders through this web store, where they can also include comments regarding delivery details or preferred payment methods. These orders seamlessly integrate with the POS App, indicating their presence with a red-colored dot in the "Open Orders" section.
POS users have the flexibility to review incoming orders and take action by either accepting or rejecting them. In case of rejection, users can provide a reason for the decision. Upon acceptance, users can efficiently prepare the ordered items for fulfillment. This streamlined process significantly enhances the overall efficiency and management of online orders within the POS system.
How to create a Web Store
- Login to POS Back Office Webportal
- Select “Settings” from the main menu
- Go to the “Feature”
- Tick ON “QR Ordering” button
- Click “Save”
(Once you ON “QR Ordering”, it will appear as a sub-menu in the Settings section)
- Select QR Ordering
- Click “Generate QR / Create WEB Store”
- Select Web Store URL from dropdown
- Enter a name for the Web Store
- Select a SHOP and Terminal
- Select an order type (If created)
- Tick On the collecting customer information
- Keep the status ON
- Click “Save”
Special Notes
1. Once click ‘save, Web Store URL will be generated with the option to COPY URL
2. To copy the URL, please click on the “ copy web store URL” section.
3. The web store URL can be shared with customers for online orders.
How to Process Web Store Orders in POS App
First, you need to Tick On "Open Receipts (Bills)" in the FEATURE section in backoffice.
- Login to POS Back Office Webportal
- Select “ Settings ” from main menu
- Go to the “ Feature”
- Tick ON “Open Orders” button
- Click “ Save”
(Once you ON “Open Orders”, it will appear on POS APP as “Open Orders” in new sales interface)
- POS App main menu
- Select “ New Sale ”
- Click “Open Orders” section
(A red-colored icon will appear in the "Open Orders" section to indicate the presence of new web store orders from customers.)
- The user can see Orders under the “New Orders” section
- Click the Order and select either ACCEPT or REJECT
(Once you ACCEPT, the user can prepare the order and can proceed with the payment by clicking the payment icon)
(Upon accepting an order, it will transition to the "QR Ordering" section within the Open Orders area.)
(After you reject an order, you can add a comment which will be visible to the customer.)
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