PAIDChain Sdn. Bhd. is a Malaysia-based technology company specializing in digital payment and retail solutions. Headquartered in Kuala Lumpur, PAIDChain focuses on empowering merchants with innovative tools such as POS systems, payment gateways, and e-commerce integrations.

With a mission to simplify business operations and enhance customer experiences, PAIDChain serves a growing network of clients across Southeast Asia.

Learn more at www.paidchain.my

Through the MSME Digital Grant MADANI, Malaysian merchants can access up to 50% or RM5,000 in subsidies for eligible digital solutions, including POS systems, e-invoicing, CRM, and digital marketing.

Eligibility Criteria

• Businesses must be 60% Malaysian-owned
• Must be registered with SSM, PBT, or SKM
• Business must be active for at least 6 months
• Minimum annual turnover: RM50,000

Applications open 1 August 2025. For more details, visit: PAIDChain Grants

If you are not eligible, please contact PAIDChain directly via www.paidchain.my.

When you enroll in the MSME Digital Grant MADANI or any other PAIDChain project, PAIDChain will register you as a merchant in their Partner Management Portal.

Merchant/customer registration is handled by PAIDChain through the Partner Management Portal (PMP). This includes: - Inputting details such as name, mobile number, email, business name, and customer type - Saving data in the portal for customer tracking and management

Merchants do not need to perform this step as it is handled by PAIDChain. However, you must provide PAIDChain with a valid, accessible, and correct email address. Please note that once registered with an incorrect email address, it cannot be changed.

Once you register with PAIDChain as a merchant, you will receive a Payment Terminal / Device with the SalesPlay POS App pre-installed. If the app is not available on your device, you can either contact PAIDChain for support or follow the steps below to install it.

To access PAIDChain benefits, merchants must activate their Distributor Code in the SalesPlay POS app.

1. Download & Install the SalesPlay POS App from Google Play Store.
2. Open the app and click Register.
3. Enter the same email address used during PMP registration.
4. Complete the registration form.
5. Access the main menu and go to Settings → Software Customization.
6. Enter your Distributor Code (from PMP Profile section).
7. Click Activate. You will see a confirmation message once activation is successful.

Apps without a valid distributor code will not receive PAIDChain discounts and benefits.

In SalesPlay Back Office:

1. Login to POS Back Office

2. Navigate to Settings → Features

3. Enable Payment Gateways and click Save

4. Go to Payment Gateways → Add Payment Gateway

5. Select PAIDChain from the dropdown

6. Enter the following:

   • Device Name

   • Certification Key (from PAIDChain Portal)

   • Authorization Key

   • KIOSK ID

   • Currency (3-letter code)

   • Payment Option

   • Target Terminal

7. Set Status = ENABLED and click Save

Assigning PAIDChain to a Payment Type:

1. Go to Settings → Payment Type

2. Select the payment type (e.g., Card)

3. Enable Payment Gateway Enable

4. Configure additional options (e.g., invoicing)

5. Click Update

In SalesPlay POS App:

1. Open the POS App → Settings

2. Ensure internet connection and click Sync

3. Go to Payment Gateway

4. Add Gateway Name

5. Select Protocol

6. Enter IP Address and Port

7. Set Status = ENABLED

8. Click Save

1. Open the POS App → New Sale
2. Select items and click Charge
3. Choose the correct Payment Type
4. Click Charge again
5. Tick the correct Gateway (PAIDChain) and click Proceed

• How to Add Products
• How to Create Categories & Subcategories
• How to Make Your First Sale & View Receipts
• Discounts Guide
• Bulk Product Upload