Sales Play - Help Center

Settings | SalesPlay Help Center

Settings - Back Office

Design the Receipt

Click 'More' Tab → Click 'Setup' Tab → Select 'Design the Receipt'

Form Information
  • Provide the Business Name (If you wish to print business name in the bill, tick here)
  • Enter the Business Address (If you wish to print business address in the bill, tick here)
  • Enter the Business Phone Number (If you wish to print business name in the bill, tick here)
  • You can enter your own Business Footer Message
  • You can upload a Logo here (To display on the receipt)
  • Enter the Header Line (You can insert two headers maximally - Optional)
  • You can have Product Line Numbers here (As 1 , 2 , 3 ….)
  • Mark the bill print with Item Code, Item Name or Both
  • Receipt will be Automatically Print, after put a tick here
  • Print a Duplicate Copy of the bill, after put a tick here
  • You can have a space to the Customer Signature in this bill, after put a tick here
  • If you wish to save the business information details, click on 'Proceed' button
Notification Settings

Click 'More' Tab → Click 'Setup' Tab → Select 'Notification Settings'

Form Information
  • Select the notification types as Email
  • Provide the Email Receiving Address
  • Put a tick, if you wish to have email notification regarding the Daily Sales Summary details and select the email receiving time
  • Put a tick, if you wish to have email notification when Login & Logout Time
  • Click on 'Proceed' button to confirm the notification settings
Customer Display

Click 'More' Tab → Click 'Setup' Tab → Select 'Customer Display'

Form Information
  • Provide Customer Display Name
  • Enter Customer Display IP
  • If you wish to save the customer display, click on 'Save' button
Tab Registration

Click 'More' Tab → Click Setups Tab → Select 'Tab Ordering'→ Click 'Tab Registration'

Form Information
  • Provide the Tab Name
  • If you wish to save the tab registration, click on 'Save' button
Add Terminals

Click 'More' Tab → Click 'Terminals' Tab → Select 'Add Terminals'

Form Information
  • Select the POS software is already installed in terminal(s) or not
  • Enter the License Key of the terminal
  • Provide the Terminal Name here
  • If you wish to add the terminal, click 'Add Terminal' button
Terminal Admin Password

Click 'More' Tab → Click 'Terminals' Tab → Select 'More Options' → Select 'Terminal Admin Password'

Form Information
    • If you wish to view the admin password of selected terminal, click on ‘Click Here to view password’ link button
Activate Terminals

Click 'MORE' Tab → Click 'Terminals' Tab → Select 'Manage Terminals'

Form Information
  • Click on 'Activate' link button to activate the interface
  • Click on 'If you already have the activation key click here' link button
  • Enter the New Activation Key
  • If you wish to activate the interface, click on 'Activate' button
Manage Shops

Click 'More' Tab → Click 'Terminals' Tab → Select 'Manage Shops'

Form Information
  • Provide the Name of the Shop
  • Enter the Contact Number
  • Enter the Address of the shop
  • Enter the City of the shop
  • Select the Terminal(s)
  • If you wish to create the shop, click on 'Create' button
Clear Records

Click 'MORE' Tab → Click 'Terminals' Tab → Select 'Clear Records'

Form Information
  • Select the terminal(s) you wish to Clear Records
  • Select the Clear Record Type as lifetime & older than 1 month
  • Select an option to Clear Records in Back Office web portal as yes & no
  • Select an option to Clear From POS Terminal as yes or no
    • Put a tick regarding the clearing records scope as follow :
  • Clear All Records
  • Only Invoice Records
  • Only Products, Category, Stock, Return and Invoice Records
  • Only Stock and Return
  • Provide the Login Password
  • If you wish to clear records, click on 'Clear Records' button
Master Data Download

Click 'MORE' Tab → Click 'Terminals' Tab → Select 'More Options'→ Click 'Master Data Download'

Form Information
  • Select the Target Client (terminal)
  • Put a tick if you wish to Download All Details
  • Put a tick if you wish to Download only the Products
  • Put a tick if you wish to Download only the Categories
  • Put a tick if you wish to Download only the Sub Categories
  • Put a tick if you wish to Download only the Tax Codes
  • Put a tick if you wish to Download only the Suppliers
  • Put a tick if you wish to Download only the Customers
  • If you wish to download the data to the target client, click on 'Redownload' button
Change Menu Layout

Click 'MORE' Tab → Click 'Setup' Tab → Select 'Manage Setup'

Form Information
  1. Select Item Display Mode in Billing Interface
    • Item Menu with Images
    • Item Menu
    • Number Key Pad
  2. Select the Terminal
  3. Click on Submit Button
Add Same Item to the Cart (Increase Quantity Method)

Go to ‘Back Office’ → Click 'MORE' Tab → Click 'Setup' Tab → Click 'Manage Setup' Tab

Form Information
  • Select Increase Quantity Method 
  • Click on Save Button
How to Add Same Item to the Cart (Multiple Line Method)

Go to ‘Back Office’ → Click 'MORE' Tab → Click 'Setup' Tab → Click 'Manage Setup' Tab

Form Information
  • Select Multiple Line Method 
  • Click on Save Button
Change Language

Go to ‘Back Office’ → Click 'MORE' Tab → Click 'Setup' Tab → Click 'Manage Setup' Tab

Form Information
  • Select the Language
  • Click on Save Button
Enable Login & Logout Alert via Email

Go to ‘Back Office’ → Click 'MORE' Tab → Click 'Setup' Tab → Click 'Notification Settings' Tab

Form Information
  • Provide the Email Address
  • Put a tick to Log In Alert
  • Put a tick to Log Out Alert
  • Click on Proceed Button
Enable Daily Summary Report Via Email

Go to ‘Back Office’ → Click 'MORE' Tab → Click 'Setup' Tab → Click 'Notification Settings' Tab

Form Information
  • Provide the Email Address
  • Put a tick to Daily Summary Details
  • Select the Time to receive Report
  • Click on Proceed Button
Enable Price Changes of Products

Go to ‘Back Office’ → Click 'Products' Tab → Click 'Products' Tab

                           

Enable Price Changes of Products - Image 01

Form Information
  • Click on Edit Button of selected Product
Enable Price Changes of Products - Image 02

Form Information
  • Select Enable Price Change
  • Click on Update Button

Settings - POS System

Software Customization

Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Software Customization' Link 

Form Information
  • Select the Business Type here (Refer Image 02)
  • Select the Currency Type here
  • Select the Language here
  • Select the Item Display Mode in billing interface
  • Select the Same Item Adding Method to the cart
  • You are allow to turn on / off Block Expired Mode
  • You are allow to turn on the Extra Menus in billing interface here
  • You are allow to turn on/off Receipt Summary page here
  • You are allow to turn on/off the Internal Barcode here
  • Select the Scale Barcode here
  • Select the Terminal Type here
  • Select the Orientation Type here
  • Click on 'Save' button
Extra Menu Customization

Select 'Main Menu' Icon → Select 'Functions' Menu Tab → Select 'Customize Extra Menu' Link

Form Information
Add Bluetooth Printer

Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Printer' Link

Form Information
  • Select the Printer Model (Refer Image 03)
  • Select the Connection Mode
  • Select the Paper Size
  • Search and select the Paired Device
  • If you wish to add this Bluetooth printer, click on 'Save' button
Add Wi-Fi Printer

Add Wifi Printer,Add Printer, Wifi,Printer,Model,Paper Size,Size,Paired,Device,IP

Form Information
  • Select the Printer Model (Refer Image 03)
  • Select the Connection Mode
  • Select the Paper size
  • Provide the IP of the printer
  • If you wish to add this Wi-Fi printer, click on 'Save' button
Add Network Printer

Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Printer' Link

Form Information
  • Select the Printer Model (Refer Image 03)
  • Select the Connection Mode
  • Select the Paper Size
  • Provide the IP of the printer
  • If you wish to add this Network printer, click on 'Save' button
Add USB Printer

Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Printer' Link

Form Information
  • Select the Printer Model (Refer Image 03)
  • Select the Connection Mode
  • Select the Paper Size
  • Search and select the Paired Device
  • Turn on the Connection of the cash drawer with printer here
  • If you wish to add this USB printer, click on 'Save' button
Add Printer - Extra Options

Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Printer' Lin

Form Information
  • Select the Device (Refer Image 03)
  • Select the Connection Mode
  • Select the Paired Device
  • If you wish to add this extra device, click on 'Save' button
Clear Records

Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Clear Records' Link

Form Information
  • Select the Clear Record Type (Refer Image 02)
  • If you wish to Clear All Records, put a tick here
  • If you wish to Clear Only Receipt records, put a tick here
  • If you wish to Clear Only Product Category, stock return and receipt records, put a tick here
  • If you wish to Clear Only Stock And Return, put a tick here
  • Now click on 'Clear Records' button to clear the records
  • Provide 'Admin Password' (Refer Image 03)
  • If you wish to Upload the Backup to cloud, put a tick here
  • Click on 'OK' button to confirm the clearing
Design the Receipt

Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Design the Receipt' Link

Form Information
  • Provide the Business Name here (Mandatory) (Refer Image 02)
  • If you wish to print the Business Name in the bill, put a tick here
  • Enter the business Phone Number here
  • If you wish to print the Business Phone Number in the bill, put a tick here
  • Provide the Business Address here (Mandatory)
  • If you wish to print the Business Address number in the bill, put a tick here
  • Terminal Number is display here
  • Provide the Invoice Footer Message
  • Select an Image from your device as Logo on the receipt (Optional)
  • You are allow to turn on/off print Line Number in the receipts
  • You are allow to select the Categories print in the receipt here ( Name is mandatory and code is optional)
  • You are allow to turn on/off Automatically Print the receipt
  • You are allow to turn on/off print Duplicate copy of the receipts
  • You are allow to turn on/off space for Customer Signature on the receipts
  • You are allow to turn on/off Receipt Note here
  • If you wish to save the design of the receipt, click on 'Save' button
Design the Receipt - Extra Options

Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Design the receipt' Link

Form Information
      • You can Preview the designed receipt by clicking on Preview button
Enable Day End

Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Day End' Link

Form Information
  • Turn on the Day End Module (Refer Image 02)
  • Provide Admin Password here (Refer Image 03)
  • Click 'Confirm' button to continue
  • Click on the message here (Run Day End Process [Date]) (Refer Image 04)
  • Provide Admin Password here (Refer Image 05)
  • Click 'confirm' button to continue
  • Click on 'OK' button (Refer Image 06)
  • Day End has been completed (Refer Image 07)
Cancel Day End

Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Day End' Link

Form Information
  • Click on the message here (Cancel Day End [Date]) (Refer Image 02)
  • Enter the Password here (Refer Image 03)
  • Click on 'Confirm' button to confirm the cancellation
Auto Launch ON

Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Auto Launch ON' Link

Form Information
  • Turn On the Auto Launch (Refer Image 02)
  • Select the Launching Criteria
  • Click on 'Save' button to save the auto launch on
  • Provide Admin Password (Refer Image 03)
  • Click on 'Confirm' button confirm the saving
Auto Launch Off

Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Auto Launch Off' Link

Form Information
  • Turn Off the Auto Launch (Refer Image 02)
  • Click on 'Save' button
  • Provide Admin Password (Refer Image 03)
  • Click on 'Confirm' button confirm the saving
Notification Settings

Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Notification Settings' Link

Form Information
  • Provide the Email here (Refer Image 02)
  • If you wish to have Daily Sales Summary via email, put a tick here
  • If you wish to have Login Alert via email, put a tick here
  • If you wish to have Logout Alert via email, put a tick here
  • Click on 'Save' button to save
Enable Price Changes of Products - Image 03

Form Information
  • Turn On Price Change Option in Billing Interface
  • Click on Save Button
Backup

Select 'Main Menu' Icon → Select 'Backup and Restore' in Menu Tab → Select 'Backup' Link

Form Information
  • Click on 'Upload Data To Cloud' button (Refer Image 03)
  • Click on 'OK' button (Refer Image 04)
  • Back up is Processing (Refer Image 05)
  • Click on 'OK' button to finish the backup (Refer Image 06)
Restore

Select 'Main Menu' Icon → Select 'Backup and Restore' in Menu Tab → Select 'Restore' Link

Form Information
  • Click on 'Restore' button of the selected backup (Refer Image 03)
  • Provide Admin Password (Refer Image 04)
  • Click on 'Confirm' button
  • Backup restore is Processing now (Refer Image 05)
  • Click on 'OK' button to finish the backup restore (Refer Image 06)
Software Activation

Select 'Main Menu' Icon → Select 'Software Activation' in Menu Tab

Form Information
  • Provide Activation Key (Refer Image 02)
  • Click on 'Activate' button to continue
Software Activation - Extra Options

Select 'Main Menu' Icon → Select 'Software Activation' Menu Tab 

Form Information

    • Follow 'Purchase Item' link button to purchase the activation key

Clear Receipt

Select 'More Option' Icon → Select 'Clear Receipt'

Form Information

    • You are allow to Clear the Receipt here

Data Sync

Select 'More Option' Icon → Select 'Data Sync'

Form Information
    • You are allow to Sync the data manually here
Change Menu Layout

Select 'Main Menu Icon' Menu Tab →Select 'Settings' Menu Tab → Select 'Software Customization' Link 

Form Information
  1. Select Item Display Mode in Billing Interface
    • Item Menu with Images
    • Item Menu
    • Number Key Pad
  2. Click on Submit Button
Use Number Key Pad Option

Select 'Main Menu Icon' Menu Tab →Select 'Create Receipts' Menu Tab 

Form Information
  • Provide the Product Code
  • Selected Item is displayed here
  • Click on ‘*’ Icon
  • Click on Enter Button
  • Selected Product Codes & Product Amounts are listed in here
Add Same Item to the Cart ( Increase Quantity Method )

Go to 'POS App' → Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Software Customization' Link 

Form Information
  • Select Increase Quantity Method
  • Click on Save Button
Add Same Item to the Cart ( Multiple Line Method )

Go to 'POS App' → Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Software Customization' Link 

Form Information
  • Select Multiple Line Method
  • Click on Save Button
Change Language

Go to 'POS App' → Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Software Customization' Link 

Form Information
  • Select the Language
  • Click on Save Button
Enable Login & Logout Alert in POS App by Email

Go to 'POS App' → Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Notification Settings' Link 

Form Information
  • Provide the Email Address
  • Put a tick to Login Alert
  • Put a tick to Login Alert
  • Put a tick to Logout Alert
  • Click on Save button
Enable Daily Summary Details of POS App by Email

Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Notification Settings' Link

Form Information
  • Provide the Email Address
  • Put a tick to Daily Sales Summary & Select the Time to receive Report
  • Click on Save Button
Add Space for Customer Signature in the Bill

Select 'Main Menu' Icon → Select 'Settings' Menu Tab → Select 'Design the Receipt' Link

Form Information
  • Turn on the Space for Customer Signature on the Receipt
  • Click on Save Button