Loyalty | SalesPlay Help Center

Loyalty - POS System

Earn Points

Go to 'POS App' → Select 'Main Menu' Icon → Select 'Create Receipt' Menu Tab

Was this helpful?

                        


Earn Points - Image 01

Form Information
  • Select an Item
  • Selected Item Name, Quantity and Price details are displayed here
  • Click on Charge Button

Earn Points - Image 02

Form Information
  • Select the Payment Method
  • Total Amount is displayed here
  • Click on Customer Icon to select the customer

Earn Points - Image 03

Form Information
  • Select the Customer

Earn Points - Image 04

Form Information
  • Customer is successfully selected
  • Click on Charge Button

Earn Points - Image 05

Form Information
  • Click on Add To Receipt Button

Earn Points - Image 06

Form Information
  • Successfully completed the sale with loyalty customer

Was this helpful?

Redeem Points

Go to 'POS App' → Select 'Main Menu' Icon → Select 'Create Receipt' Menu Tab

Was this helpful?

                    


Redeem Points - Image 01

Form Information
  • Select an Item
  • Selected Item Name, Quantity and Price details are displayed here
  • Click on Charge Button

Redeem Points - Image 02

Form Information
  • Click on More Button

Redeem Points - Image 03

Form Information
  • Select Points as the Payment Method

Redeem Points - Image 04

Form Information
  • Selected Payment Method is displayed here
  • Available Points Amount is displayed here
  • Click on Customer Icon to select the Loyalty Customer

Redeem Points - Image 05

Form Information
  • Select the Customer

Redeem Points - Image 06

Form Information
  • Remaining Points Amount according to the selected customer is diplayed here
  • Click on Add To Receipt Button

Redeem Points - Image 07

Form Information
  • Customer is selected here
  • Click on Charge Button

Redeem Points - Image 08

Form Information
  • Successfully completed the sale with loyalty customer

Was this helpful?

Add Points Based Loyalty Program

Go to 'Back Office' → Click 'More' Tab → Click 'Loyalty' Tab → Select 'Add Program'

Was this helpful?

          


Add Points Based Loyalty Program - Image 01

Form Information
  • Select the Program Type as Point Based
  • Provide the Program Name
  • Enter the Required Bill Value to earn one point
  • Percentage for the Bill Value will be auto displayed according to the entered data
  • If you maintain Customer Segment , Refer how to add customer segment
  • Click on Save Button

Was this helpful?

Add Customer Segments in Loyalty Program

Go to 'Back Office' → Click 'More' Tab → Click 'Loyalty' Tab → Select 'Add Program'

Was this helpful?

                           


Add Customer Segments in Loyalty Program - Image 01

Form Information
  • Select Yes on Maintain Customer Segment
  • Provide the Segment Name
  • Enter the Required Minimum Points
  • Click on Add Segment to the list Button

Was this helpful?

Add Credit Based Loyalty Programs

Go to 'Back Office' → Click 'More' Tab → Click 'Loyalty' Tab → Select 'Credit Based Loyalty Programs'

Was this helpful?

       


Add Credit Based Loyalty Programs - Image 01

Form Information
  • Turn On Enable the program

Add Credit Based Loyalty Programs - Image 02

Form Information
  • Provide the Points Amount
  • Select the Customers
  • Click on Add Points Button

Was this helpful?

Assign Loyalty Plans to Customer

Go to 'Back Office' → Click 'More' Tab → Click 'Customers' Tab → Click 'Customer Registration' Tab

Was this helpful?

                  


Assign Loyalty Plans to Customer - Image 01

Form Information
  • Put a tick, if you recommended the customer as Loyalty Customer
  • Select the Loyalty Program
  • Click on Save Button

Was this helpful?

NFC Feature

POS APP > Customer > Generate NFC

Near Field Communication (NFC) technology allows users to make secure transactions, exchange digital content, and connect electronic devices with a touch.

SalesPlay POS customer section allows user to generate NFC and write it on the NFC card. 

(User should switch ON the feature in your device) 

Was this helpful?

Add Points Based Loyalty Program

Go to 'Back Office' → Click 'More' Tab → Click 'Loyalty' Tab → Select 'Add Program'

Was this helpful?

                        


Add Points Based Loyalty Program - Image 01

Form Information
  • Select the Program Type as Point Based
  • Provide the Program Name
  • Enter the Required Bill Value to earn one point
  • Percentage for the Bill Value will be auto displayed according to the entered data
  • If you maintain Customer Segment , Refer how to add customer segment
  • Click on Save Button

Was this helpful?

Add Customer Segments in Loyalty Program

Go to 'Back Office' → Click 'More' Tab → Click 'Loyalty' Tab → Select 'Add Program'

Was this helpful?

                                      


Add Customer Segments in Loyalty Program - Image 01

Form Information
  • Select Yes on Maintain Customer Segment
  • Provide the Segment Name
  • Enter the Required Minimum Points
  • Click on Add Segment to the list Button

Was this helpful?

Add Credit Based Loyalty Programs

Go to 'Back Office' → Click 'More' Tab → Click 'Loyalty' Tab → Select 'Credit Based Loyalty Programs'

Was this helpful?

                              


Add Credit Based Loyalty Programs - Image 01

Form Information
  • Turn On Enable the program

Add Credit Based Loyalty Programs - Image 02

Form Information
  • Provide the Points Amount
  • Select the Customers
  • Click on Add Points Button

Was this helpful?

Assign Loyalty Plans to Customer

Go to 'Back Office' → Click 'More' Tab → Click 'Customers' Tab → Click 'Customer Registration' Tab

Was this helpful?

                          


Assign Loyalty Plans to Customer - Image 01

Form Information
  • Put a tick, if you recommended the customer as Loyalty Customer
  • Select the Loyalty Program
  • Click on Save Button

Was this helpful?