SalesPlay - Help Center
How to Set Up SalesPlay WebPOS Dual Display
Step-by-step guidelines
The SalesPlay WebPOS Dual Display feature allows you to connect an external display to your WebPOS terminal, showing customers real-time transaction details, your business logo, promotional images, and more. This guide will help you set up and configure the dual display.
Advantages
Transparency: Customers can see their purchased items, prices, and total amounts in real-time.
Branding: Display your business logo to reinforce brand identity.
Promotion: Showcase promotional images, messages, or special offers directly to customers.
Setting Up WebPOS Dual Display
Steps Within backoffice
Steps
1. Login to POS Back Office Webportal
2. Select “ Settings ” from main menu
3. Go to the “ Software Setup”
4. Tick ON “Dual display setting” button
5. Add a header description message
6. Add the business logo and feature image
7. Add a background image
8. Click “ Update”
Within Web POS
Steps
1. WebPOS main menu
2. Select “Software Customization”
3. Tick ON "Dual Display" button
4. Connect dual displays to the POS device by using HDMI cable.
5. Click and open Windows display settings and then select "Extend".
6. Enable dual display settings on web POS.
7. Allow manage window permission.
Special Notes
- Double-check that the HDMI cable is securely connected.
- Make sure the external display is powered on and set to the correct HDMI input.
- On your WebPOS keyboard, press "Windows + P" and select the "Extend" option. This will allow the dual display to show customer-side details.
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