SalesPlay - Help Center
Surcharge or checkout fees
Step-by-step
Surcharges, also referred to as checkout fees, are additional charges applied to payments received, often encountered in various businesses. SalesPlay POS now offers a convenient feature allowing users to easily enable or disable surcharges for different payment types. Whether it's card payments or other transaction methods, users can efficiently manage surcharges directly from the back-office web portal.
Users can input the desired percentage for each payment type, ensuring accurate calculation of surcharges.
Example
For instance, if you intend to apply a surcharge of 3% for card payments, enable the surcharge option for card payments.
How to add a surcharge to a payment type
1. Login to POS Back Office Webportal
2. Select “ Settings ” from main menu
3. Go to the “ Payment Types”
4. Click the relevant payment type
5. Click the drop-down button near ‘Additional Options”
6. Tick ON “Surcharge enable”” button
7. Add “Surcharge value” percentage
8. Click “Update”
How to get a surcharge report
1. Login to POS Back Office Webportal
2. Select “ Reports” from the main menu
3. Go to the “Sales by payment types”
4. Check surcharge fee
( Once the report is generated, you will see a calendar to select the date range. Click on the 'Export' button to download the report in different formats such as CSV or PDF)
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