SalesPlay - Help Center

SalesPlay POS allows you to continue billing even without an internet connection using Offline Mode. Follow these steps to sync your offline receipts once you’re back online:

Steps to Sync

1. Open the POS App
• Go to the Main Menu.
• Select Manage Sales → Past Receipts.
2. Identify Offline Receipts
• Look for receipts with a small Offline icon on the left.
• These receipts are safely stored on your device but not yet synced to the Back Office.
3. Connect to the Internet
• Turn on Wi-Fi or ensure you have an active internet connection.
4. Sync to the Cloud
• Tap Sync Receipts to the Cloud.
• The Offline icon will disappear, confirming successful syncing to the Back Office.

Important Notes

• Offline Mode supports only basic receipt processing. Some advanced functions require an internet connection.
• Do not uninstall the app or clear its data while receipts are offline. Doing so may cause unsynced receipts to be lost permanently.

Once synced, your receipts will be available in the Back Office for reporting and record-keeping.