The SalesPlay POS Tablet Ordering App is a user-friendly digital solution designed to streamline the order-taking process using a tablet. Ideal for restaurants, cafés, and other service-based businesses, the app allows employees—such as waiters or stewards—to take customer orders and send them directly to the POS system, Kitchen Order Ticket (KOT) printers, or KOT display screens.

This functionality helps improve service speed, reduce manual errors, and enhance the overall customer experience.

There are two ways to enable Tablet Ordering in your SalesPlay system:

1. Create a new POS and convert it into a Tablet Ordering device

2. Convert an existing POS device

Step 1: Add a New POS Device

1. Log in to the Back Office Web Portal.

2. Navigate to Settings → Shops → POS Devices.

3. Click on the Add POS button.

4. Enter a name for your tablet ordering terminal (e.g., Tab_01 or Tab_2).

5. Select the shop where the tablet will be used.

6. Click Save.

Step 2: Activate the Tablet Device

1. Download and open the SalesPlay POS app on your tablet.

2. Tap Sign In and enter your registered email and password.

3. Select the POS name and license key associated with the new tablet.

4. Tap Proceed to complete the setup.

Step : Convert POS in to Tablet

1. Log in to the Back Office Web Portal.

2. Go to Settings from the main menu.

3. Click on the Addon Apps section.

4. Select the Tab Ordering tab.

5. Click on the Convert to Tablet Ordering icon.

6. From the dropdown, select the appropriate Shop.

7. Select the correct License Key from the dropdown list.

8. Click Save.

A confirmation message will appear saying:
"This device has been converted to the Tablet Ordering."

If you’ve already created a POS terminal, you can easily convert it into a Tablet Ordering Device through the SalesPlay Back Office.

Steps to Convert:

1. Log in to the Back Office Web Portal.

2. Navigate to Settings → Addon Apps.

3. Go to the Tablet Ordering section.

4. Click on Convert to Tablet Ordering.

5. Select the relevant Shop and License Key from the dropdown menus.

6. Click Save.

Confirmation:

Once completed, a confirmation message will appear on the tablet screen:
“This device has been converted to the tablet ordering.”

Your existing POS device is now ready to be used as a Tablet Ordering terminal.

If needed, you can revert a Tablet Ordering Device back into a standard POS terminal through the SalesPlay Back Office.

Steps to Convert Tablet Ordering App into a POS Terminal:

1. Log in to the Back Office Web Portal.

2. Go to Settings from the main menu.

3. Click on the Addon Apps section and select the Tablet Ordering tab.

4. Click on the terminal you want to convert.

5. Click the Delete (trash bin) icon to remove the tablet ordering configuration.

6. Confirm the action when prompted.

Confirmation:

Once completed, a message will appear stating:
“This device has been converted to the POS.”

Your device is now successfully restored as a regular POS terminal.