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How to Setup Charges

SalesPlay Back Office > Settings > Charges

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1. How to Setup Charges

 

  1. In some businesses, they may charge an additional fee to the customer.
    • For example, a “Service Charge” fee is charged for restaurant for the dining customers.
  2. Also, some businesses charge customers an additional transport fee for transporting the goods.
  3. The POS system is able to perform these additional fees charged through the “Other Charge” section.
  4. In the POS System, there are two types of CHARGES. The first one is “Added to the receipt”. Other one is “Included in the receipt”.
  5. Under the ‘added to the receipt’ charge, the fee will be added to the receipt during the billing process.
  6. Under the ‘included in the receipt’ charge, the fee is already included in the total value.
2.How to Setup Charges

 

  1. Login to POS Back Office Webportal
  2. Select “ Settings ” from main menu
  3. Go to the “ Feature”
  4. Tick ON “ Charges ” button
  5. Click “ Save”

(Once you ON “Charges”, it will appear as a sub-menu in Settings section)

3. How to Setup Charges

 

  1. Select Charges
  2. Click “Add Charge”
  3. Enter charge name, method, type and value
  4. Select apply method from dropdown
  5. Tick ON or OFF the “Apply to invoice automatically” option
  6. Click status ON
  7. Click “Save”
4. How to Assign “Other Charges” to the “Order Types”

 

  • In some businesses, they may be different options.
    • For example, Dining, Takeaway and Delivery options will be available in a restaurant for the customers.
  •  In the POS System, those options can be assigned with a “Charge”.
5. How to Assign “Other Charges” to the “Order Types”

 

  1. Login to POS Back Office Webportal
  2. Select “ Settings ” from main menu
  3. Go to the “ Feature”
  4. Tick ON “ Order Types ” button
  5. Click “ Save”

(Once you ON “Order Types”, it will appear as a sub-menu in Settings section)

6. How to Assign “Other Charges” to the “Order Types”

 

  1. Select Order Types
  2. Click on Delivery, Dine-in or Takeaway which wanted to assign “Charge”
  3. Click status ON
  4. Click dropdown near “Attach tax & charges”
  5. Click “Update”
7. How to Assign “Other Charges” to the “Order Types”

 

  • (Once the ‘Charge” is assigned with an “Order Types”, it will downloaded to the POS app and user can select the “Order Type” from the main interface.  When doing the receipt, select the correct ‘Order Type” and the “Charge” will be added to the receipt automatically.)
  • You can select the DEFAULT order type by tick ON the default button in Back Office, order types section in Settings page.

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