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How to Set Up Queue Management

SalesPlay Back Office

Queue management system

  • The Queue Management System helps businesses efficiently manage customer queues and wait times at their physical locations, such as restaurants, healthcare facilities, and more. It is designed to enhance the customer experience, streamline operations, and optimize staff productivity.


  • The Queue management systems within SalesPlay POS system helps businesses maintain orderly queues, reducing wait times and enhancing the overall customer service experience.
  • Customers are served in a systematic and fair manner, minimizing frustration and improving satisfaction.
  • POS-integrated queue management enables staff to focus on customer transactions rather than managing queues manually.

1.Login to Backoffice > Select “ Settings ” from main menu > Select the “ Addon Apps” section and select the “Queue” tab

2. Click “Register New”

3. Select the shop and enter the required details > Enter any username and password and click 'SAVE'.

4. Once created you will see action buttons (Open / Copy URL)

5.The user can use (Open / Copy URL) options to load the Queue Management Interface

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