Step-by-step
The SalesPlay Customer Display App is a screen that faces your customer and shows order details like item names, discounts, total amount, your business logo, and promotional images. It improves the overall customer experience.
Note:
If you’re using version 3.3 or older, the setup steps are different. Please check this [ https://help.salesplaypos.com/help/how-to-setup-customer-display-app ] for the correct guide.
We recommend updating to version 2.0.1, which has an easier setup and more features.
Key Features
Before You Start
Make sure both the POS App and the Customer Display App are connected to the same Wi-Fi network.
Step-by-Step Setup Guide
On the Customer Display Device:
The POS and Customer Display apps are now successfully connected!
You can personalize the customer screen with:
(These will appear only on landscape mode.)
From the POS Back Office Web Portal:
Your customer screen will now show all your visuals and messages.
If you face issues:
If the Customer Display App is not working properly, it could be due to a few common reasons:
To Test the Connection:
If the display is not showing anything, it might be turned off in the settings.
To Enable It:
If nothing works, try these steps:
This should fix most connection problems.
We recommend updating to version 2.0.1, which has an easier setup and more features.
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